Contact
Get in touch
Contact us
We'd love to hear from you — visit us in store, send us an email, or chat with our team. Whatever you need, we're here every day of the week.
Visit the store
148 Burke Road,
Malvern East
Malvern East
Hours
Mon – Sat  10am – 4pm
Sunday       11am – 3pm
Sunday       11am – 3pm
Phone
Email
Large click & collect
1939 Malvern Road,
East Malvern
East Malvern
Hours
Mon – Fri  8.30am – 4.30pm
Saturday  by appointment
Saturday  by appointment
Phone
Please note
Only visit the warehouse if our team has sent you pickup instructions.
How can we help
Reach the right team
Pick the team best suited to your question — we'll get back to you within one to two business days.
01 — Orders & support
Customer service
Order enquiries, shipping questions, returns, feedback — or just to say hello. Drop us a line and our team will be in touch within 1–2 business days.
[email protected]
02 — Interiors
Design services
Our team of stylists are at the ready with the best advice going around. For all styling enquiries please email our design team — we'll respond as soon as we can.
[email protected]
03 — Press & other
Other enquiries
For press, partnership and wholesale enquiries please email the team. For anything else, feel free to give our Malvern East store a buzz during shop hours.
[email protected]
04 — Right now
Live chat
Need an answer quickly? Our website chat is open 9am – 3pm every day. Leave a message outside those hours and we'll respond within 24 hours.
Start a conversation
norsu Design
Love where you live
Book a one-on-one styling session with our interior design team and let us help create the home you've always dreamed of.
Book design services