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the norsu tribe



At norsu, we value our customers. Without you we wouldn't exist. It's simple. We want to show you how much your loyalty means to us. It's everything. We're bursting at the seams as we launch our first loyalty program; the norsu tribe.  This weekend, escape with us, escape with the norsu tribe.

Join our tribe 
Anyone can join our tribe and it's free. It's easy, simply create an account to get started. 

> Click on 'Join the norsu tribe' in our menu or on the bottom right hand corner of our website. You'll even receive 200 bonus points for doing this.


If you already have an account with us, even better. Use your existing login details to start earning points. 

Earning points
Let's have some fun! You receive points on the norsu tribe journey and these are redeemable for discounts. Click on 'Earn Points for Actions'. Scroll to the bottom!

Spending points
Once you've collected some well earned points, it's time to redeem them for discounts off your next shopping trip at norsu. Just visit the 'Get Rewards' tab to view all of our exciting reward options. There will be more to come!

How do I redeem my points?
Exchanging your points for great rewards couldn't be easier! Simply visit the 'Get Rewards' tab to view all of our great reward options and click the 'Redeem' button to redeem your reward.

You can also redeem points in our stores also. Simply tell the team you're ready to go and they can look up your norsu tribe member details.

How do I check my points balance?
Your up-to-date points balance is always displayed in the top of the program popup or on the My Account page of our website.

Do my points expire?
Nope! Your points will never expire.

How do I get help?
Our team is ready and waiting to answer your questions about the norsu tribe. Simply email us at info@norsu.com.au for help.

Like any good tribe, as it grows, so do the opportunities. Stay tuned for more details coming soon about our tiered VIP statuses. 

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